Advanced Cloud Based Building Permit/Approval Management System

PermAssist is a fully hosted online software solution for building surveyors/certifiers to manage the building certification processes.

Key Features

  • True Cloud Based System

  • Improve your teams efficiency by up to 50%

  • Self Service customer portal allows your customers to lodge building application, permit application, quotes

  • Dedicated inspector portal

  • Fully configurable workflow and automation.

  • Integration to accounting packages like MYOB, XERO, RECKON

  • Batch stamping

  • Enjoy new features every month with our monthly updates.

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Work Efficiently

  • Spend less time doing administration work.

  • Increase productivity by processing more permits applications.

  • Spend more time out in the field doing inspections, discussing your client’s requirements at a café. How? It’s because all the information about your client’s application is at your finger tips.

  • PermAssist will be working tirelessly in the background to accept new applications, inform your clients of their permits and building application progress and inspection results.

Mitigate Your Risks

  • Complete audit of workflow status changes.

  • Secure document storage.

  • High availability 24 X 7 X 365 days.

  • Data and documents are backed up automatically in three locations.



Regulatory Compliance

  • PermAssist is fully compliant with current VBA regulations. All changes to VBA BAMS regulations are catered for out of the box and without any additional costs to building surveyor.

  • VBA Cladding Rectification Levy ready for 1 Jan 2020 The Victorian Government is introducing a new building permit levy to fund rectification works by Cladding Safety Victoria. The new levy is expected to come into effect from 1 January 2020.

  • Compliant to NSW BPB. Since July 1 2018, PermAssist has been reporting Certification Data to the NSW BPB (Building Professional Board).

  • Complaint to NSW DOP Online. PermAssist seamlessly integrates with the NSW Department of Planning Online portal.

VBA Code of Conduct

PermAssist has implemented complaints handling as per the Code of Conduct requirements by VBA for Victorian Building Surveyors. Complaint management process includes but is not limited to the following key features.

  • Efficient record keeping and documentation of the complaints lodged.

  • Ability to communicate promptly and effectively with the complainants through readily available acknowledgement and More Info forms and email templates.

  • Ability to setup custom complaint resolution templates and generate the complaint resolution document easily to send to complainants.

  • Customizable Workflows and Tasks setup to ensure efficient process to deal with Registered Complaints.

  • Customizable reports to assist in auditing.



Comprehensive Search Utilities and Reporting

  • Search permits applications by application details

  • Search building applications by property details

  • Search applications by any stakeholder like builder, applicant, building practitioners

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Accounting Package Integration and Online Payments

  • PermAssist is integrated with third party accounting packages like Xero or MYOB.

  • Invoices you create in PermAssist will be automatically sent to your preferred accounting system.

  • Create unlimited quotes, invoices.

  • Automatic reconciliation of payments received.

Receive payments via CBA, NAB, WestPac, ANZ, IntegraPay, BPoint


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